Privacy Policy

• Client information is never sold.

• Client information may be shared with booking software, payment processors, and operational vendors only as necessary to provide services, process payments, manage accounts, communicate, and operate the studio.

• Clients agree to receive studio communications related to bookings, purchases, memberships, policies, safety, account activity, and studio operations.

• SOLA may collect client name, contact information, emergency contact information, date of birth if needed, waivers, health intake information, purchase history, attendance, booking activity, communications, preferences, photos, and payment-related information.

• Payment information may be processed and stored by third-party processors such as Stripe or the booking platform.

• SOLA does not store full card numbers outside approved payment systems.

• SOLA uses client information to provide services, process payments, manage memberships, communicate about bookings, send studio updates, improve operations, protect safety, and comply with law.

• Marketing emails may be sent where permitted. Clients may unsubscribe from marketing emails, but operational messages may still be sent.

• SOLA does not sell client personal information.

• Client health, incident, and payment information is handled confidentially and accessed only by those who need it for operations, safety, billing, or legal compliance.

• Clients may contact hello@solastudiopilates.com with privacy questions.